Return Policy
Thank you for choosing REED Manufacturing! If you encounter any issues with your order, we are here to help.
Please follow the steps below to initiate a return, refund, or exchange.
- Non-Defective Returns
- You have 30 calendar days from the invoice date to return non-defective items.
- Items must be unused, unaltered, and in original condition. Personalized or altered items cannot be returned.
- All returns will be inspected, and a credit will be issued based on the condition of the items.
- Our customer service team will contact you if there are any issues with your return.
Restock Fee: A 20% restocking fee will apply to all non-defective returns.
- Defective Returns
- You have 60 calendar days from the invoice date to return defective items.
- Items will be inspected, and a credit will be issued based on the assessment of our quality control team.
- If any issues arise, a customer service representative will reach out to assist you.
Note: If Reed Manufacturing made an error, we will issue a call tag and cover the freight costs for the return.
Required Information for Returns
When initiating a return, please have the following ready:
- Purchase Order Number
- Number of items being returned
- Sizes of items being returned
- Style numbers of items being returned
Additional Information
- Cut Specials: These items cannot be returned for any reason.
Thank you for your understanding, and we look forward to assisting you with any return or exchange needs. For further assistance please contact our customer service team at reedorder@reedmfginc.com.